WEB SITE FAQs
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What
is the difference between web design and web development?
Web design deal with the look and feel of the overall site
while
web development deals with combining a good design with
the technologies and programming needed to have the site function
as you expect
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What is content management?
Content management is the ability to change or edit the content
on your web site. Content refers to all text, images, etc.
Austin Data Works provides content management tools as an
add-on to all sites that will allow you to modify your own
web site with using any HTML.
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What is the difference between a static and dynamic
content?
Static content is web site content that is "hard-coded"
in a page that is displayed. Static content is harder to change
than dynamic content. Dynamic content, rather than being hard-coded
in a page, usually pulls a pages content from a database.
Dynamic content allows you to keep your site fresh and current.
Our content management tools allows your site to use dynamic
content.
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How long will it take to complete my new web site?
The time frame for each site will vary depending on the complexity
of the site, but can range from 2 weeks to several months.
Before any project is stared, we communicate all expectations
of completion and will give you a launch date for your new
site.
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Can Austin Data Works work on my existing web site?
Yes! We can offer redesign services, maintenance, as well
as retrofit any site with our content management tools.
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How do I get my web site on the Internet?
We handle all aspects to get your site on the Internet. To
have your site accessible via the Internet, you must have
a domain name or URL and a web hosting provider.
We
are equip to handle all aspects of your site from domain name
registration, site design and development, to web site hosting.
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Does Austin Data Works practice good design and usability
techniques?
YES! Good design and usability refers to the site navigation
and architecture, load speed, and more. All sites we develop
are done so using strong usability standards with a scalable
design and architecture.
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What is web site architecture?
Site architecture refers to the navigational layout of your
site. How are the pages
linked?
Is the site easy to navigate? Can we expand on the architecture
we have chosen? These are all questions that should be considered
before starting a new web site.
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Does Austin Data Works maintain a web site after it
is complete?
YES!
We
are not done serving you when your project is complete. We
will always be available to maintain your site, add additional
features, etc.
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Does Austin Data Works offer a hosting solution?
YES! We offer a variety of hosting solutions from standard
business hosting to eCommerce hosting.
Click
here to check out our hosting offerings.
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Why should I use Austin Data Works as my development firm?
We have the experience and attention to detail needed to complete
any development project. From a simple 1 to 5 page site to
database driven web applications, we can do it! Give us a
chance to give you a
FREE ESTIMATE!
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How do I get started?
Getting started is easy! Give a call, send an
email,
or complete the
FREE ESTIMATE
form and we will get in touch with you right away to start
the process.
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What will a web site cost?
The cost of a web site will vary depending on the complexity
and features. We have been involved in projects ranging from
$200 to $50,000. We are very competitive in our pricing, so
give a call or request a
FREE ESTIMATE.
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Are there any ?hidden? fees?
No.
You don?t have to deal
with any hidden fees as an Austin Data Works customer. Everything
will be disclosed and approved before any work begins.
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Do I have to be a computer expert to set up a Web site?
Absolutely not ? our
QuickStart
Web Site program makes it easy for anyone to set up a Web
site. It includes tools that make it simple for novice users
to set up a site, while allowing enough flexibility to keep
even the most advanced users satisfied.
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How do I get customer support?
You can contact us about any issue by telephone, e-mail, or
via our Client Ticket System. We will resolve your inquiry
quickly and efficiently!
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What software do I use to access my site to make changes or
monitor site statistics?
We provide a variety of content management solutions. For
custom sites, our ContentManager is ideal. We also offer QuickStart
Web Sites, which comes with the handy Web
Site Wizard. We can also offer several site maintenance
options if needed. top
Can I access my site from any computer?
You can access and maintain your site from any computer using
the online control panel. top
Why should I register my domain name using Austin Data Works?
If you need a new domain name, we make registration quick
and easy. Austin Data Works can register most domain names
for as little as $24.95 per year and SSL certificates for
$149.95 per year.
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How long does it take to register or transfer a domain name?
It only takes a few minutes to register a domain, but a site
may not be instantly available at its registered name worldwide.
However, in some areas it may be available after only a few
hours. This is because Internet DNS databases retrieve new
listings from one another but only update about once a day,
causing a delay. The delay is typical of domain registrations
and cannot be controlled by Austin Data Works or any registrar.
We handle domain transfers automatically. It takes up to 48
hours for a transfer to occur. top
How long can my domain name be and what characters can I use?
Your domain name can be up to 63 characters long, not counting
the TLD, although some older Internet programs only support
domains up to 26 characters long. You can use numbers, letters
and hyphens in your domain name. top
Can I conduct transactions through my site? Will they be secure?
Yes. Austin Data Works supports the all current secure transaction
protocols, such as SSL
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What is SSL?
SSL, or Secure Sockets Layer, is the most widely used security
protocol on the Internet. During an SSL session, a Web server
and browser send encrypted data and secret keys back and forth
to prevent the data from being intercepted. SSL is commonly
used to transmit private or sensitive information, such as
financial data, over the Internet. SSL is sometimes referred
to as ?Netscape? Encryption, but users of both Netscape Navigator
and Microsoft Internet Explorer can take advantage of SSL.
Most other browsers support SSL as well. top
I want to accept credit cards. Can you help me set up merchant
accounts?
Yes. We can put you in contact with a merchant account provider.
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