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WEB SITE DEVELOPMENT
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Top 10 Tips to Choosing a Development Firm

TOP 10 TIPS TO CHOOSING A DEVELOPMENT FIRM
   By Dustin Wells

1) EXPERIENCE
The level of experience your development firm has will heavily affect the success of your development project. A more experienced development firm will have more tools, knowledge, and resources available to produce top-notch sites. Ask to see a portfolio and verify references. Also ask what development tools they use. Do they use development software, hand coding, etc.?
A good firm will be able to use either.

2) COMMUNICATION
Your developer or project manager should be able to easily communicate complicated Internet and web site ideals in "Plain English". Do you understand what they are proposing; is it what you had in mind for your project; etc.? Are they listening to you? Have they addressed the basic concepts of your goals, target market, branding, etc.?

3) CREATIVE DESIGNS
Creative designs are most readily available in a portfolio. Are the designs different; do you like them; does the firm seem to have a grasp on developing strong sites across various industries? Do not be afraid to ask if their designs are original or if they use pre-produced templates. A good design portfolio should give you an idea of the capabilities to do a good job on your site.

4) MARKETING
All development firms should have knowledge and be able to provide assistance in marketing your web site. No matter how great your site may look, if no one is visiting it, then you have wasted your money. Ask if the firm can assist you with general web site marketing including help with META TAGS, search engines, and grass-roots marketing strategies to drive traffic to your site.

5) DEADLINES
Does your project have a specific time line? Can your development firm meet this time line? What is their history of doing what they promise? What is their history on meeting deadlines? Make sure to ask these questions and then verify the responses with their references. A good firm will be able to layout strong project timelines and will be able to meet completion deadlines and objectives.

6) CUSTOMER SERVICE
How does your firm handle customer service in general? How quickly do they respond to any inquiry or concern? Is there a mechanism in place to track customer inquiries and concerns? What is the general feedback from existing clients on the overall customer service of a firm? Make sure to check this. It is not uncommon for many development firms and individual developers to start a project and then your project may "get lost" in others they begin.

7) PRICING AND PAYMENTS
Many development firms ask for 50% of a project up front as a deposit and the remaining 50% upon completion. On average, most web sites will range from $50 to $175 per page depending on the size and complexity. Hourly rates range from $30 - $195 /hr, but a lower rate is not always better! Do your homework and research before selecting a firm.

8) WEB SITE HOSTING
Does your firm offer a web hosting solution? Many times, it is much easier and more affordable to allow a single point of contact to handle the web site development as well as the hosting. In addition, firms that offer their own hosting solutions often have more experience and more resources available to develop a strong site with added functionality and management tools.

9) REGISTRATION SERVICES
Domain name and SSL certificate registration is another step that will make things easier for you if it is handled by a single point of contact. All sites should have a domain name. This is your "www.yourname.com." SSL certificates are used is needed to make a site secure and is mainly used for credit cards transactions and user name and password functions. Does your firm offer registration services? How much is it? In general, ".com", ".net", and ".org" domain names range from $15 - $35 per year while SSL certificates range from $99-$199 per year.

10) BUSINESS STRUCTURE
How is your firm structured? Is it an individual or a company? Do they have graphic designers, programmers, etc. or do they do everything on their own? Most importantly, if it is an individual, make sure they do web development as their full-time job. NO MOONLIGHTING!

See how Austin Data Works can enhance the results of your online marketing efforts!

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